FAQs
Shipping & Delivery 📦
Every trynutripulse order is packed with intention — and sent out with the same care that went into choosing it.
🕒 Processing Time
Each order goes through a quality check before it leaves us. Allow 3–5 business days for processing and packing.
🚚 Delivery Timeframes
🇺🇸 United States Shipped via USPS or FedEx Estimated delivery: 15–20 business days after dispatch
🌍 International Orders Estimated delivery: 15–30 business days depending on your location
Occasional delays can happen — customs clearance, peak seasons, or weather. Your order is always on its way. We appreciate your patience.
🔍 Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your shipment status anytime on our Track Your Order page.
❌ Cancellations & Address Changes
Need to cancel or update your address? Contact us within 24 hours of placing your order.
📧 trynutripulse@gmail.com Subject line: CANCEL MY ORDER or ADDRESS CHANGE
Once an order has shipped, changes and cancellations are no longer possible.
🚪 Missed Deliveries
Carriers attempt delivery up to two times. If both attempts are unsuccessful, the package may be returned to us. Re-shipping may carry an additional fee.
💥 Damaged or Defective Items
If something arrives damaged, we'll make it right — no questions asked.
Email us at trynutripulse@gmail.com with:
- Your order number
- Clear photos of the damaged item
We'll arrange a free replacement as quickly as we can.
🤝 Still Have Questions?
We're here whenever you need us. 📧 trynutripulse@gmail.com — We aim to respond within 24 hours.